Sami Studio · Netherlands
Refund policy
Doodle sells one-time credit packs, never subscriptions.
Last updated September 7, 2026
Fourteen-day requests
You may ask to cancel an unused purchase within 14 days of payment by emailing hello@samistudio.nl. Include the Google account email used for Doodle and the approximate purchase date so we can locate the payment.
Used credits and failed generations
Credits already used for successfully delivered doodles are normally non-refundable. Failed generations do not use a doodle credit. If a technical error deducted a credit or a duplicate charge occurred, contact us and we will investigate and correct it.
Mandatory consumer rights
This policy does not limit any mandatory right you have under applicable consumer law, including withdrawal and remedies for faulty digital services. Where the law entitles you to more than this policy provides, the law applies.
How refunds are paid
Approved refunds return through the provider that handled the purchase: Stripe for web purchases or Google Play for Play purchases. For a Play purchase, you can also use Google Play's refund request process. Refunded packs may have their unused credits removed. Your payment provider controls how long the refund takes to appear.
Withdrawal notice
You may use this wording by email: “I give notice that I withdraw from my Doodle credit purchase,” followed by your name, account email, purchase date and the date of your request.